Crowne Plaza Belgrade by IHG

Superb hospitality exceeding my expectations. First things first, hotel staff were so welcoming and kind to us from reception to housekeeping, everyone. Glad to choose Crowne Plaza for our anniversary and it was our first time here. Rooms are perfect, spacious, clean having so much attention to details with super comfortable beds, nice view, robust air conditioning. Reception is very responsive event in the middle of the night. There is room service 7/24. Wide range of SPA options having clean, modern facilities with a proper sized, spacious, warm pool. That was a real bonus for us. Breakfast was just right having every kind of need focusing on quality of the goods rather than quantity. Long story short, Crowne Plaza is an iconic luxury hotel in Belgrade and we will be back again.

Love the breakfast and location. What didn't like was I didn't get my points with IHG because I booked on booking.com. Next time I'll book directly with IHG not on booking.com

This is the second time we have stayed at this hotel five months apart. And there have been significant service improvements since April 2023 Or maybe this was just related to the room we got. It was on the 6th floor with a backyard window view. The room was after renovation: new beds, new towels, freshly painted walls in the room, and carpet on the floor. Although bathrobes were old, with torn pockets. Bathroom - still unrepaired, condition 7 out of 10. The reception staff are very much friendly. The breakfast buffet costs 20 euro per person.

The location was perfect for us. The facilities were great, especially the pool and the surrounding area. Breakfast was okay, but there is room for improvement.

Convenient for the congress venue and all staff was attentive to detail and patient